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Home  /  Privacy Policy
Legal · Privacy

Privacy Policy

This Privacy Policy explains how Quantara collects, uses, discloses, and protects your personal information when you visit our website. We are committed to complying with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian provincial privacy legislation.

May 2025Last updated
PIPEDA compliantJurisdiction
quantara.caApplies to
Plain English Summary

We collect basic analytics data (like page views) to improve our site, and email addresses if you choose to subscribe to our newsletter. We don't sell your data. We use Google Analytics, which has its own privacy policy. You can opt out at any time.

Contents
  1. Information we collect
  2. How we use your information
  3. Cookies and tracking technologies
  4. Third-party services
  5. Data sharing and disclosure
  6. Data retention
  7. Your rights
  8. Children's privacy
  9. Changes to this policy
  10. Contact us

1. Information We Collect

Information you provide directly

We collect personal information that you voluntarily provide, including:

  • Email address, when you subscribe to our newsletter
  • Name and email address, if you contact us directly
  • Any other information you choose to provide when communicating with us

Information collected automatically

When you visit our website, we automatically collect certain technical information, including:

  • IP address (anonymized where possible)
  • Browser type and version
  • Operating system
  • Pages visited, time spent on pages, and navigation paths
  • Referring website or source
  • Date and time of your visit
  • Device type (desktop, mobile, tablet)

This information is collected through cookies and analytics tools described below. It is used in aggregate and is not typically linked to individual identities.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our website and content
  • To send you our newsletter, if you have subscribed
  • To respond to your questions or communications
  • To analyze site traffic and understand how visitors use our content
  • To detect and prevent fraud or abuse
  • To comply with legal obligations

We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website. Cookies are small text files stored on your device that help us understand how visitors use our site.

Types of cookies we use

  • Analytics cookies: We use Google Analytics to collect anonymized information about how visitors use our site. These cookies help us understand traffic patterns, popular content, and how to improve the site.
  • Functional cookies: These remember your preferences to improve your experience on return visits.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect some functionality of the site. You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

4. Third-Party Services

We use the following third-party services that may collect data about your visit:

  • Google Analytics: Web analytics service provided by Google LLC. Data collected is subject to Google's Privacy Policy. We have enabled IP anonymization.
  • Netlify: Our website is hosted by Netlify, Inc. Netlify may collect server logs and technical data. See Netlify's Privacy Policy.
  • Affiliate networks: When you click affiliate links on our site, you are redirected to third-party websites with their own privacy policies. We are not responsible for the privacy practices of those sites.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • With service providers who assist us in operating our website (e.g. email newsletter platforms), bound by confidentiality obligations
  • If required by law, court order, or government authority
  • To protect the rights, property, or safety of Quantara, our users, or the public
  • In connection with a business transfer or acquisition, where your information would remain subject to this Privacy Policy

6. Data Retention

We retain personal information only as long as necessary for the purposes for which it was collected or as required by law:

  • Newsletter subscriber data is retained until you unsubscribe
  • Contact form submissions are retained for up to 24 months
  • Analytics data is retained as per Google Analytics default retention settings (up to 26 months)

7. Your Rights

Under PIPEDA and applicable provincial legislation, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Withdraw consent to the collection or use of your personal information (subject to legal or contractual restrictions)
  • Lodge a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated

To exercise any of these rights, please contact us using the information at the bottom of this page. We will respond to verified requests within 30 days.

8. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

Your continued use of the website after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us. We are committed to resolving privacy concerns promptly and fairly.

Privacy questions or data requests? We respond within 30 days.

Contact Privacy
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